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AESQ™ standards address problem solving, inspection frequency, measurement systems, PFMEA, and process control.

AESQ Supplier Forum - AS13100 Overview (Reference Manual Questions)

RM#	Question	Answer
	Do RM's contain requirements or are they just guides (like "Notes" in AS9100)? Even if they are guides and not requirements, will auditors have expectations that are used?	The RMs are there to provide guidance and an acceptable means of compliance. Alternative approaches are acceptable if they can be shown to meet the same intent. Some may need customer approval.
	How frequently are the AESQ Reference Manuals reviewed or Revised? Is there any defined period?	There is no defined period for the review and update of Reference manuals. They are controlled by the Subject matter Interest Groups and can be revised at any time when new information becomes available.
	Can you make a short explanation of the content of RM documents available for free download versus AS standard document?	AS13100 contains the requirements of the AESQ whereas the Reference Manuals describe how to conduct the key quality tools and provide guidance and best practice sharing to help organizations understand what the intent of the requirement is. Not all AS13100 requirements have a Reference manual to explain this, just the key quality tools.
	Where are the Reference Manual forms and templates located? Are they available in the AESQ website?	All forms and templates are available for free download from the AESQ website on the Documents tab, Supplemental Materials page: https://aesq.sae-itc.com/supplemental-material
	Is the intent that one must use these forms or show compliance to the forms?	If this question is in regard to 8D, please use the provided form listed on the Supplementary Materials page unless you have an equivalent form that includes the same intent and which your customer is happy for you to use.
	How about the current 8D report template in AS13000? Is it replaced by these new, latest formats?	The original 8D template can still be used, but we have now provided alternatives that are less prescriptive based on feedback received on AS13000 from the past 5 years of deployment.
RM13000	I have a question about RM13000 Problem Solving - will it replace AS13000?	AS13000 is replaced by Section 10.2 of AS13100 (the requirements) and RM13000 (the guidance materials).
	Is there any good practice to ensure that the organization does not use "human factors" as an excuse during the problem solving methodologies (i.e. 8D)?	See RM13010 and RM13000 located on the Supplemental Materials page of the AESQ website: https://aesq.sae-itc.com/supplemental-material
	Does this mean the sponsoring customers will allow Human Error as a root cause?	See RM13010 and RM13000 located on the Supplemental Materials page of the AESQ website:https://aesq.sae-itc.com/supplemental-material
	Is there a gap analysis template available?	Yes, please refer to RM13009 on the AESQ Website under Supplementary Materials: https://aesq.sae-itc.com/supplemental-material
	I would like to post the reference manuals on my organisations intranet site. For this I need your permission. I will only be sharing the reference manuals and am hoping that, due to them being free on the internet for all to access that you will grant me that permission as it will merely save people going through a number of clicks and data entry to get to the manuals. My hope is that this will gain use and therefore help us in becoming compliant sooner and more robustly.	AESQ Reference Manuals (RM) are updated on a regular basis. Because of this, we encourage everyone to access them from the AESQ website to ensure they are referencing the most recent version of the RM.
	Would it be possible to purchase paperback copies of the reference manuals? It is often times easier to review paperback books than PDFs on a screen. This is especially true for these manuals since they seem to be quite long.	We do not have plans to make the RMs available in a book format for purchase due to the fact the RMs are expected to be updated on a regular basis quickly making any book obsolete. However, AESQ has made the RMs available for free download which can then be printed.
RM13003	We followed AS13003’s MSA for our Blue Light system(automated measurement system), and we had successful results (Dynamic and Static repeatability < 20% and Bias <10%). A customer is asking us to do a GR&R on the Blue Light system, however, per AS13003 a GR&R does not apply on such measurement system. Could you please explain why we cannot do a GR&R on an automated system such as Blue Light?	Customer requirement takes precedence over any guidance.
RM13006	I am looking for some guidance for AS13100 9.1.1.3. It references RM13006 statistical concepts, and the training that is needed listed in appendix C. I would like to know if there is something that AESQ has or will have that will help with this training? It does reference six sigma or ASQ training however, If we do not have any of those, what would be your suggestion for this?	The AESQ website has aa list of approved training providers. Also, you should investigate courses covered at your local community colleges. One excellent online source that is very inexpensive yet high quality is the Quality Training Portal with courses such as Basic SPC/Advanced SPC/Gage Capability-MSA/PFMEA/Mistake Proofing/8D Problem Solving, basically courses that support the AESQ AS13100 Chapter 2 and 3 sections quite nicely. https://qualitytrainingportal.com/
RM13006	I am responsible on training all individuals in my company according to RM13006 – Control Methods. I was taking a look at the certification requirements and something caught my attention. In the last requirement we can read: “Competency judged on evidence of workplace application (e.g., workplace project)” Could you give me some examples of projects that can be done and would fall within the scope of this training? What other alternatives there are instead of workplace project? In case they decide to do a project, can they do it as a Team instead of individual?	Six Sigma (DMAIC) project templates may be used. One working as a process control agent should be able to demonstrate basic skills such as: Flow mapping a process Identifying the key process inputs and outputs for each step Creating a PFMEA and subsequent Control Plan with identified prevention and detection based control methods that address the risk areas the PFMEA identifies; these could include design and process Key Characteristics (KCs) Developing a data collection plan for KCs. Conducting a Gage Capability Study for inspection systems used to measure KC’s. Implementing control charts for KCs. Conducting a process capability study for KC’s. Developing an improvement plan, if necessary when the capability studies show a need.
RM13145	As sub-tiers supplier developing process and making products not only for engines, if we follow the same methodologies than APQP/PPAP, but in using our own form’s ; Are we forced to change them and only use the one requested in your RM’s ?	The approach that has been taken for RM13145 is to include templates within the document as examples to aid understanding and not to mandate use. Customer may mandate these should they wish and that understanding should be acquired from customers. If the forms used by yourselves are equivalent to a customer requirement I would image that would be satisfactory.